March 9, 2023 Celebrating women in the automotive industry Autosphere (March 2023) – LGM’s Jake Stacey featured in Autosphere’s celebration of women in automotive for International Women’s Day.
March 8, 2023 An Obligation To Be Visible Autosphere (March 2023) – LGM’s Jake Stacey, EVP of Sales and Training says “Both the men and women in the automotive industry must work together to build an industry free of bias, stereotypes, and discrimination.”
March 8, 2023 Mentoring, diversity important for women leaders in automotive Canadian Auto Dealer (March 2023) – LGM’s Executive Vice President of Strategic Partnerships, Diana Ricketts on mentorship: “I think sponsorship is more important than mentorship.”
January 31, 2023 Building Effective Service Retention Autosphere (January 2023) – LGM’s Executive Vice President of Sales and Training, Jake Stacey, says that “having a long-term mindset with each and every customer is key to successful and loyal, long-term retention, but doing so requires training and discipline”.
January 25, 2023 Favourable Outcomes for Factory Orders Autosphere (January 2023) – Jake Stacey, Executive Vice President of Sales & Training at LGM Financial Services, agrees that transparency and consistent communication is key.
November 23, 2022 The Certified Pre-Owned Advantage Autosphere (November 2022) – Jake Stacey, Executive Vice President of Sales & Training at LGM Financial Services, says that dealers who take advantage of CPO programs “effectively ensure retention to their service department because of the warranties these programs include.”
January 3, 2023 LGM deepens partnership with BMW LGM announces they have been entrusted by BMW Canada Inc. (BMW) to be the provider for all BMW, MINI, and BMW Motorrad extended warranty service contract programs.
April 8, 2022 LGM achieves platinum status in Social Purpose Transition Pathway Report LGM Financial Services Inc. (LGM), one of Canada’s leading Finance and Insurance (F&I) providers, today announced that they have reached platinum status in Corporate Knights’ recent Social Purpose Transition Pathway: Helping Companies Move from “Say” to “Do” report.
December 2, 2021 LGM and Hyundai Canada partner to enhance the consumer F&I buying journey with innovative self-serve platform LGM announces that they have integrated real-time pricing for F&I products with the new Hyundai Canada self-serve tool, Hyundai Build and Price, to enhance the consumer buying experience.
September 27, 2021 LGM partners with Big Think+ to help dealers drive results with innovative training LGM announces that they have partnered with Big Think+, the world’s largest archive of video lessons that teach essential 21st century skills from the world’s top minds, to enhance their suite of training for dealers.
August 17, 2021 LGM enhances claims experience through innovative AI integrations LGM Financial Services Inc. (LGM), one of Canada’s leading Finance and Insurance (F&I) providers, announces how their active role in using artificial intelligence (AI) and rules-based solutions has enabled an enhanced claims experience for their dealer customers.
June 2, 2021 LGM launches Recommendation Engine to enhance consumer experience LGM Financial Services Inc. (LGM), one of Canada’s leading Finance and Insurance (F&I) providers, today announced the launch of their new Recommendation Engine. An industry first, Recommendation Engine is a digital self-service tool enabling consumers to learn about F&I products suited to their individual needs before they even set foot in a dealership.
January 29, 2022 LGM launches Live Chat for claims to better support our dealer partners! LGM is proud to announce that in our pursuit to enhance the claims experience…
October 1, 2021 Introducing LGM Academy: LGM’s new dealer training brand We are excited to introduce you to LGM Academy, LGM’s newly rebranded dealer training…
September 27, 2021 Introducing LGM’s newly rebranded Customer Experience Team As of October 1st, LGM’s Service team will now be referred to as the Customer Experience team. This rebranding aligns with a new vision for Service as they evolve to address the priorities of the organization and adopt a more consumer-centric approach while continuing to exceed dealer expectations.
June 29, 2021 LGM goes paperless: Electronic Dealer Agreements now mandatory We are excited to announce that LGM is going paperless with our mandatory Electronic…
June 8, 2020 LGM remains committed to consumer advocacy and transparency in the automotive warranty market Since LGM Financial Services Inc. (LGM) was founded, we recognized a need for consumer…
March 3, 2020 LGM launches ‘Improving CSI: Communication skills’ course for dealerships We are excited to announce the launch of a new on-demand dealer training course called Improving CSI: Communication Skills, exclusively for our customers.
