We take a full life cycle approach to the customer journey, helping customers research, purchase and stay connected to warranty products easily, online.
Our Recommendation Engine uses machine learning to recommend the best coverage for a customer’s individual needs, and product insights to help them become educated earlier in the journey.
Our Build & Price integration helps ensure customers can get an inclusive quote online easily, helping them plan and budget before stepping into a dealership.
The Customer Portal provides easy access to coverage details, delivering greater value by giving consumers control over their contact information.
Our dealer portal, HUB, supports critical business functions and is designed to help dealers maximize efficiency and productivity.
eMenu helps deliver greater impact at point-of-sale by showcasing side-by-side customizable product packages in a professional, easily printable format.
Our Performance Management Dashboard provides an up-to-date holistic view into FSO performance objectives through a dashboard of daily results – without the need for separate manual entry.
The Sales Leaderboard provides insight into real time rank per product regionally and nationally against all other active team members.
Our claims process leverages Artificial Intelligence and machine learning to auto-adjudicate customer claims submitted in HUB and processes them in seconds – without human intervention. Faster claims help to reduce service wait times for both dealers and consumers.
