customer service Archives - LGM Financial Services Inc.

Introducing LGM’s newly rebranded Customer Experience Team

As of October 1st, LGM’s Service team will now be referred to as the Customer Experience team. This rebranding aligns with a new vision for Service as they evolve to address the priorities of the[...]

LGM improves claims payment service through 24/7 online support service for dealers

By:ggignacPosted: Sep 21st, 2021In: Blog, Customer, Hub Service

As of October 4, 2021, LGM will be transitioning to online-only settlement support service in an effort to drive efficiency, increase self-serve opportunities, and exceed dealer expectations.

Introducing Live Chat: A new time-saving feature for enhanced service

By:ggignacPosted: May 10th, 2021In: Blog, Customer

We are excited to announce the launch of our new bilingual Live Chat and Chatbot feature that work seamlessly with our Dealership Knowledge Base launched earlier this year.

LGM launches Dealership Knowledge Base to better serve customers

By:atraceyPosted: Jan 27th, 2021In: Blog, Customer

LGM is proud to announce the launch of our new self-serve feature, the Dealership Knowledge Base. This feature is available to our partnered dealerships and repair facilities directly through our point of sale system, both[...]

DEMONSTRATE THE VALUE OF MECHANICAL BREAKDOWN PROTECTION TO YOUR CUSTOMERS

By:dbhattiPosted: Sep 15th, 2020In: Blog

Increase customer engagement and demonstrate the value of Mechanical Breakdown Protection or extended warranty products with the Customer Analysis Worksheet, our new digital interactive selling tool.

LGM AND POLESTAR PARTNER TO BRING NEW F&I PRODUCTS TO ELECTRIC VEHICLE MARKET

By:atraceyPosted: Aug 13th, 2020In: Blog, Industry News, Press Releases

LGM Financial Services Inc. (LGM), a leader in Canada’s finance and insurance (F&I) industry, announced today that they have partnered with Polestar, a design-focused electric performance car brand that harnesses refined performance and cutting-edge technology,[...]