Our winning formula for F&I success with dealer partners.

Our proprietary performance enhancement process drives profitability and customer retention and delivers superior customer experiences.

Learn & develop

Hands-on account management.

Regional Account Mangers and Dealer Development Managers provide tailored, ongoing support to ensure dealers have everything they need to maximize F&I penetration and revenue potential.

Data-driven action plans.

We continuously monitor both leading and lagging key performance indicators to proactively identify trends and fluctuations that can enhance the performance of all partners.

Data-driven action plans.

We continuously monitor both leading and lagging key performance indicators to proactively identify trends and fluctuations that can enhance the performance of all partners.

By conducting regular assessments, our certified sales management professionals pinpoint growth opportunities early and implement customized, actionable plans to keep teams aligned and positioned to meet or exceed target performance.

Rewards and program incentives.

Our competitive rewards programs are designed to drive the right actions, ensuring F&I managers and dealerships maximize profitability while delivering an exceptional consumer experience. These incentives empower teams to seize every opportunity, fostering both responsible performance and sustainable growth.

Training for knowledge and retention.

With a catalogue of online courses available, as well as bespoke, in-person coaching sessions, we empower dealers to reach their goals. Each course is open to all partners and features highly specialized content that is:

  • Engaging. Designed to motivate engagement and foster a growth culture.
  • Effective. Our top-performing dealers regularly participate in training.
  • Customer-centric. Master both product knowledge and soft skills to deliver excellent consumer experiences and stay up to date with recent industry guidelines and regulatory requirements.
  • Certified. Our Financial Services Manager Certification Program takes F&I sales professionals through an immersive, advanced learning journey to benchmark achievements.

100%

of training participants were likely to recommend.*

98%

of training participants saw value.*

96%

of training participants’ confidence increased in the sales process.*

*Based on post-training program survey results.

Learn more about our proprietary training

Sales support and tools.

We offer a variety of tools aimed at empowering dealers to optimize performance and enhance customer experiences.

  • Performance Monitoring Dashboard
  • Customer Analysis Worksheet
  • Customer Needs Assessment Tool
  • Digital Toolbox
  • Financial Services Analysis
  • eMenu
  • Digital POS Material
  • Dealer Compensations Budget Calculator
  • Product Prioritization Worksheet

Dealer groups.

Exclusively offered to select dealer groups, our experts conduct a thorough and holistic assessment of current practices and craft a tailored strategy for the full group. This aligns all dealerships with sales processes, products, training, performance management, reporting and rewards.

The program enables dealer group leadership to ensure stakeholders in all stores:

  • Are aware of the expected performance levels
  • Understand the right processes to follow
  • Stay on-track to achieve desired goals
Testimonial Two

Testimonial Two

LGM’s data monitoring has helped identify key opportunities for growth. They helped tailor strategies and implement processes that have ignited a new level of motivation within our team as we work toward a common goal.

– Partner name here

Testimonial Three

Testimonial Three

LGM’s tools and training have increased sales, and improved penetration and profitability.

– Pauline Bessada, Financial Services Manager at Bessada Kia

Testimonial One

Testimonial One

We’ve seen significant improvement in the performance and efficiency of our business office and a substantial boost in interdepartmental collaboration across our dealership.

– David Deline, General Manager at Port City Kia

Get in touch.

Interested in learning more about how partnering with LGM can improve your teams’ performance? We’re here to answer your questions.

Prairies and Western Canada Inquiries:  sales_eastcentral@lgm.ca

Quebec Inquiries:  sales_quebec@lgm.ca

Eastern and Central Canada Inquiries:  sales_prairieswestern@lgm.ca