Vancouver, BC (March 29, 2021) – LGM Financial Services Inc. (LGM), one of Canada’s leading Finance and Insurance (F&I) providers, recently announced they have reopened their online learning platform, My Distinction Learning, to better support dealerships operating through the evolving COVID-19 pandemic. Courses are available to all automotive professionals regardless of their affinity to LGM and aim to help dealers overcome some of the challenges they are facing today as a result of social distancing measures.
“Right now, social distancing guidelines change daily, impacting how our dealers do business. Once the pandemic is over, it will forever change how businesses operate. Getting ahead of what that looks like is smart business and there has never been a more important time to get ahead,” said Nathalie Abdallah, Vice President of Dealer Training at LGM.
It was that thinking that sparked LGM’s most pivotal offering, The Financial Services Office (FSO) in a Virtual World, which was created as a direct response to the pandemic. The course aims to help those working in dealerships optimize their F&I business and build better relationships with clients in an increasingly digital world. FSO in a Virtual World is just one of many on-demand learning programs offered by LGM through their Learning Management System (LMS), which they launched in 2019.
“Self-paced learning has been an increasingly popular trend in education for some time, which is why we launched our online learning platform years ago,” said Abdallah. “With our platform already in place and operating effectively when the pandemic hit, we were quickly able to adapt and shift our focus to providing the best service possible to our partners. We immediately started developing and delivering content that kept pace with emerging issues.”
LGM’s core values, innovation and service excellence, have been foundational in creating the best training experience for their customers. Since March 2019, they have received over 5,500 course completions and numerous accolades from partners and participants about their LMS course content.
“At LGM, we are committed to succeeding together by providing new, innovative solutions that give our customers a competitive edge and improve the consumer experience,” said Drew Collier, President and CEO of LGM. “It’s a tough time for all, so if we can help dealerships level-up their sales skills and improve customer satisfaction, then we have done our job.”
To learn more about LGM’s courses and the My Distinction Learning platform, visit https://www.lgm.ca/fi-training/.
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About LGM Financial Services
LGM Financial Services (LGM) is a leader in Canada’s automotive space, focused on revolutionizing the consumer automotive experience through technology, transparency, and sustainability. Since 1998, LGM has been providing branded Finance and Insurance (F&I) products to distinguished automotive manufacturers and dealers across the country. LGM works to maximize dealership performance and customer satisfaction through products that are backed by an elite F&I sales and training program, and a comprehensive claims and dealer support network. For future information visit www.LGM.ca.