WORKFORCE STRATEGIES FOR A POST-COVID-19 RECOVERY
Posted: Jun 11th, 2020In: Blog, CustomerLGM is committed to sharing up-to-date information and resources with you as we respond to the evolving COVID-19 situation. LGM believes these resources from Deloitte are a useful tool for our dealer and OEM partners,[...]
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ELEVATE YOUR PERFORMANCE WITH LGM’S SELF-SERVE CLAIMS CAPABILITIES
Posted: Apr 16th, 2020In: Blog, DigitalStreamlining your dealership’s claims process has always been a priority for us. Read here to learn about LGM's self-serve claims and automation experience we've created to meet your evolving needs.
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OUR PURPOSE, OUR WHY AT LGM
Posted: Jan 14th, 2020In: Blog, Customer, Digital, PeopleLearn about who we are and what we are building towards at LGM. Including our company mission, values, and future focus.
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Creating Raving Fans
Posted: Jan 13th, 2020In: Blog, Customer, Digital, UncategorizedCustomer expectations are at an all-time high when it comes to immediate access to information and personalization. A positive customer experience can be broken down into five key factors: accessible information, personalization, integration and interactivity,[...]
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3 must-know trends on how car buyers shop
Posted: Dec 2nd, 2019In: Blog, Customer, Digital, Industry NewsWe cover the must-know trends on how car buyers’ shop – from digital and physical channels to demographic preferences. Plus tips and strategies on how you can up your game.
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Cause for concern
Posted: Aug 2nd, 2017In: Blog, CustomerAnthony Okuchi, Senior Manager, Product Strategy was interviewed by AutoJournal about how carrying too much debt can have a negative impact on both consumers and dealers.
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The changing role of the Business Manager
Posted: Jul 25th, 2017In: Blog, CustomerPaul Roberts, Senior Manager, Integrations was interviewed by AutoJournal about how collaboration is the game changer in our industry as consumer attitudes change.
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Dealing with digital natives
Posted: Jul 11th, 2017In: Blog, Customer, DigitalAnthony Okuchi, Senior Manager, Product Strategy was interviewed by AutoJournal about how dealers and F&I managers are required to deliver through online methods with this generation of digital consumers, transforming the traditional sales process.[...]
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