LGM LAUNCHES ‘IMPROVING CSI: COMMUNICATIONS SKILLS’ COURSE FOR DEALERSHIPS
Posted: Mar 3rd, 2020In: Blog, TrainingWe are excited to announce the launch of a new on-demand "Improving CSI: Communication Skills" dealer training course. This highly anticipated course is designed to help dealerships build customer loyalty by discovering and revisiting the latest[...]
Read More about LGM LAUNCHES ‘IMPROVING CSI: COMMUNICATIONS SKILLS’ COURSE FOR DEALERSHIPS4 WAYS TO IMPROVE CUSTOMER LOYALTY IN YOUR SERVICE DEPARTMENT
Posted: Mar 2nd, 2020In: Blog, Customer, Training4 industry stats and tips on how your service department and fixed ops can contribute to more revenue.
Read More about 4 WAYS TO IMPROVE CUSTOMER LOYALTY IN YOUR SERVICE DEPARTMENTMastering your craft
Posted: Apr 11th, 2018In: Blog, TrainingHow sharp is your F&I game? It's critical to be savvy and always up to date, and the best way to do that is to find the right trainer.
Read More about Mastering your craftThe top five benefits of a menu selling course
Posted: Mar 5th, 2018In: Blog, Industry News, TrainingEnrolling in a menu-selling course is key to learning the strategies that will result in a personalized, successful selling experience for both the customer and the Financial Services Manager.
Read More about The top five benefits of a menu selling courseLeveraging Digital Communications in the Dealership
Posted: Feb 22nd, 2018In: Blog, Digital, TrainingAs consumers are bringing more knowledge into the dealership, it’s imperative dealers are leveraging digital communication tools to bring harmony back to the car-buying process.
Read More about Leveraging Digital Communications in the DealershipMenu Selling and what it means in the dealership
Posted: Dec 1st, 2017In: Blog, Industry News, TrainingMenu selling can be a highly rewarding way to inform your car buyer of all aftermarket programs available to them.
Read More about Menu Selling and what it means in the dealership5 benefits of extended warranties to the dealership
Posted: Oct 5th, 2017In: Blog, Industry News, TrainingConsider these 5 benefits of giving your customers a little more security with extended warranties.
Read More about 5 benefits of extended warranties to the dealershipThe next generation of Financial Services Managers
Posted: Sep 25th, 2017In: Blog, TrainingIn part 2 of this article series, we hear from 3rd year student Joshua Katzman about what he learned in the Financial Services Manager Certificate Program.
Read More about The next generation of Financial Services ManagersThe next generation of Financial Services Managers
Posted: Aug 28th, 2017In: Blog, TrainingIn June, students from the Automotive Business School of Canada (ABSC) participated in the five-day Financial Services Manager Certificate course. They share their experiences and discuss their plans for a career in F&I.
Read More about The next generation of Financial Services ManagersLGM launches F&I certificate program with Georgian College
Posted: May 12th, 2017In: Blog, TrainingLGM is partnering with Georgian College's Automotive Business School of Canada to prepare future generations for a career in the Financial Services Office.
Read More about LGM launches F&I certificate program with Georgian College