LGM LAUNCHES ‘IMPROVING CSI: COMMUNICATIONS SKILLS’ COURSE FOR DEALERSHIPS
Posted: Mar 3rd, 2020In: Blog, TrainingWe are excited to announce the launch of a new on-demand "Improving CSI: Communication Skills" dealer training course. This highly anticipated course is designed to help dealerships build customer loyalty by discovering and revisiting the latest[...]
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4 WAYS TO IMPROVE CUSTOMER LOYALTY IN YOUR SERVICE DEPARTMENT
Posted: Mar 2nd, 2020In: Blog, Customer, Training4 industry stats and tips on how your service department and fixed ops can contribute to more revenue.
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Mastering your craft
Posted: Apr 11th, 2018In: Blog, TrainingHow sharp is your F&I game? It's critical to be savvy and always up to date, and the best way to do that is to find the right trainer.
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The top five benefits of a menu selling course
Posted: Mar 5th, 2018In: Blog, Industry News, TrainingEnrolling in a menu-selling course is key to learning the strategies that will result in a personalized, successful selling experience for both the customer and the Financial Services Manager.
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Leveraging Digital Communications in the Dealership
Posted: Feb 22nd, 2018In: Blog, Digital, TrainingAs consumers are bringing more knowledge into the dealership, it’s imperative dealers are leveraging digital communication tools to bring harmony back to the car-buying process.
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Menu Selling and what it means in the dealership
Posted: Dec 1st, 2017In: Blog, Industry News, TrainingMenu selling can be a highly rewarding way to inform your car buyer of all aftermarket programs available to them.
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5 benefits of extended warranties to the dealership
Posted: Oct 5th, 2017In: Blog, Industry News, TrainingConsider these 5 benefits of giving your customers a little more security with extended warranties.
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The next generation of Financial Services Managers
Posted: Sep 25th, 2017In: Blog, TrainingIn part 2 of this article series, we hear from 3rd year student Joshua Katzman about what he learned in the Financial Services Manager Certificate Program.
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The next generation of Financial Services Managers
Posted: Aug 28th, 2017In: Blog, TrainingIn June, students from the Automotive Business School of Canada (ABSC) participated in the five-day Financial Services Manager Certificate course. They share their experiences and discuss their plans for a career in F&I.
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LGM launches F&I certificate program with Georgian College
Posted: May 12th, 2017In: Blog, TrainingLGM is partnering with Georgian College's Automotive Business School of Canada to prepare future generations for a career in the Financial Services Office.
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