4 WAYS TO IMPROVE CUSTOMER LOYALTY IN YOUR SERVICE DEPARTMENT
Posted: Mar 2nd, 2020In: Blog, Customer, Training4 industry stats and tips on how your service department and fixed ops can contribute to more revenue.
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Mastering your craft
Posted: Apr 11th, 2018In: Blog, TrainingHow sharp is your F&I game? It's critical to be savvy and always up to date, and the best way to do that is to find the right trainer.
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The top five benefits of a menu selling course
Posted: Mar 5th, 2018In: Blog, Industry News, TrainingEnrolling in a menu-selling course is key to learning the strategies that will result in a personalized, successful selling experience for both the customer and the Financial Services Manager.
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Leveraging Digital Communications in the Dealership
Posted: Feb 22nd, 2018In: Blog, Digital, TrainingAs consumers are bringing more knowledge into the dealership, it’s imperative dealers are leveraging digital communication tools to bring harmony back to the car-buying process.
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Menu Selling and what it means in the dealership
Posted: Dec 1st, 2017In: Blog, Industry News, TrainingMenu selling can be a highly rewarding way to inform your car buyer of all aftermarket programs available to them.
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5 benefits of extended warranties to the dealership
Posted: Oct 5th, 2017In: Blog, Industry News, TrainingConsider these 5 benefits of giving your customers a little more security with extended warranties.
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The next generation of Financial Services Managers
Posted: Sep 25th, 2017In: Blog, TrainingIn part 2 of this article series, we hear from 3rd year student Joshua Katzman about what he learned in the Financial Services Manager Certificate Program.
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The next generation of Financial Services Managers
Posted: Aug 28th, 2017In: Blog, TrainingIn June, students from the Automotive Business School of Canada (ABSC) participated in the five-day Financial Services Manager Certificate course. They share their experiences and discuss their plans for a career in F&I.
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LGM launches F&I certificate program with Georgian College
Posted: May 12th, 2017In: Blog, TrainingLGM is partnering with Georgian College's Automotive Business School of Canada to prepare future generations for a career in the Financial Services Office.
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BMW Forum focuses on expanding product knowledge across the dealership
Posted: Mar 27th, 2017In: Blog, Industry News, Product Knowledge, TrainingLGM trainers and members of the Service team travelled across the country in February to help lead forums on product knowledge and service tools in conjunction with BMW.
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