Selling pre-paid maintenance plans
Posted: Jun 4th, 2018In: Blog, Product KnowledgeLGM's Product Manager, Christie Kellogg, explains how to retain your customers and improve their ownership experience with pre-paid maintenance plans.
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Don’t be afraid of personalized F&I product offerings
Posted: Mar 13th, 2018In: Blog, Product KnowledgeWe’re inundated with marketing promotions all day, every day. Whether through social media, text alerts, email marketing campaigns or traditional platforms such as television commercials or bus advertisements, someone is trying to sell us something[...]
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LGM and Carfinco join forces in the non-prime financing market
Posted: Mar 6th, 2018In: Blog, Industry News, Product KnowledgeLGM Financial Services and Carfinco Financial Group Inc. have announced their collaboration in the non-prime financing market.
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Les nouveaux produits de financement et assurances (F&A) 2017 et 2018
Posted: Nov 15th, 2017In: Blog, Product KnowledgeSorry, this article is only available in French. | Les fournisseurs de produits de financement et d’assurances au Québec n’ont jamais été aussi productifs et, disons-le, attentifs.
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BMW Forum focuses on expanding product knowledge across the dealership
Posted: Mar 27th, 2017In: Blog, Industry News, Product Knowledge, TrainingLGM trainers and members of the Service team travelled across the country in February to help lead forums on product knowledge and service tools in conjunction with BMW.
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The balancing act
Posted: Mar 16th, 2017In: Blog, Industry News, Product KnowledgeF&I providers have to care for the needs of today’s increasingly polarized customers. How do we reconcile these vastly different lifestyles? It’s a delicate balancing act.
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Benefits of Employee Engagement
Posted: Dec 20th, 2016In: Blog, Product Knowledge, TrainingHaving a highly engaged workforce doesn’t just benefit your staff. The biggest beneficiaries of employee engagement are your customers.
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5 benefits of extended warranties to the automotive customer
Posted: Dec 8th, 2016In: Blog, Industry News, Product Knowledge, TrainingHelp your customer see the value in purchasing an extended warranty with these 5 benefits.
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Leasing changes the F&I game, but not forever
Posted: Nov 30th, 2016In: Blog, Industry News, Product Knowledge, TrainingAs the Financial Services Office adapts to rising lease penetration, what is lost in the more traditional F&I product mix is made up for in programs like pre-paid maintenance and appearance protection.
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The future of F&I in an age of increasing vehicle quality
Posted: Nov 23rd, 2016In: Blog, Industry News, Product Knowledge, TrainingWhile modern vehicles are becoming increasingly refined in their mechanical design, they’re also becoming more high-tech and filled with sensitive electronics that need to be monitored. So will F&I products still have a role as[...]
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