Product Knowledge

Mitsubishi Motors Canada and LGM relaunch new Diamond Care Loan Protection

In hand with LGM, Mitsubishi Motors Canada has announced the launch of an improved Diamond Care Loan Protection product.

Selling pre-paid maintenance plans

By:StephaniePosted: Jun 4th, 2018In: Blog, Product Knowledge

LGM's Product Manager, Christie Kellogg, explains how to retain your customers and improve their ownership experience with pre-paid maintenance plans.

Don’t be afraid of personalized F&I product offerings

By:MelissaPosted: Mar 13th, 2018In: Blog, Product Knowledge

We’re inundated with marketing promotions all day, every day. Whether through social media, text alerts, email marketing campaigns or traditional platforms such as television commercials or bus advertisements, someone is trying to sell us something[...]

LGM and Carfinco join forces in the non-prime financing market

By:StephaniePosted: Mar 6th, 2018In: Blog, Industry News, Product Knowledge

LGM Financial Services and Carfinco Financial Group Inc. have announced their collaboration in the non-prime financing market.

Les nouveaux produits de financement et assurances (F&A) 2017 et 2018

By:MelissaPosted: Nov 15th, 2017In: Blog, Product Knowledge

Sorry, this article is only available in French. | Les fournisseurs de produits de financement et d’assurances au Québec n’ont jamais été aussi productifs et, disons-le, attentifs.

BMW Forum focuses on expanding product knowledge across the dealership

By:MegPosted: Mar 27th, 2017In: Blog, Industry News, Product Knowledge, Training

LGM trainers and members of the Service team travelled across the country in February to help lead forums on product knowledge and service tools in conjunction with BMW.

The balancing act

By:MegPosted: Mar 16th, 2017In: Blog, Industry News, Product Knowledge

F&I providers have to care for the needs of today’s increasingly polarized customers. How do we reconcile these vastly different lifestyles? It’s a delicate balancing act.

Benefits of Employee Engagement

By:CherryPosted: Dec 20th, 2016In: Blog, Product Knowledge, Training

Having a highly engaged workforce doesn’t just benefit your staff. The biggest beneficiaries of employee engagement are your customers.

5 benefits of extended warranties to the automotive customer

By:CherryPosted: Dec 8th, 2016In: Blog, Industry News, Product Knowledge, Training

Help your customer see the value in purchasing an extended warranty with these 5 benefits.

Leasing changes the F&I game, but not forever

By:MegPosted: Nov 30th, 2016In: Blog, Industry News, Product Knowledge, Training

As the Financial Services Office adapts to rising lease penetration, what is lost in the more traditional F&I product mix is made up for in programs like pre-paid maintenance and appearance protection.