Blog.

We are excited to announce that a new video lesson, “Read Body Language Like a Poker Pro” by international poker champion Liv Boeree, is now available for all our dealership partner employees.

We are excited to announce the launch of our new bilingual Live Chat and Chatbot feature that work seamlessly with our Dealership Knowledge Base launched earlier this year.

LGM is proud to announce the launch of our new self-serve feature, the Dealership Knowledge Base. This feature is available to our partnered dealerships and repair facilities directly through our point of sale system, both within and outside our contact center's business hours.

Increase customer engagement and demonstrate the value of Mechanical Breakdown Protection or extended warranty products with the Customer Analysis Worksheet, our new digital interactive selling tool.

LGM is committed to sharing up-to-date information and resources with you as we respond to the evolving COVID-19 situation. LGM believes these resources from Deloitte are a useful tool for our dealer and OEM partners, especially as we shift from response to recovery and look towards the future.

Streamlining your dealership’s claims process has always been a priority for us. Read here to learn about LGM's self-serve claims and automation experience we've created to meet your evolving needs.

At LGM, we pride ourselves on Responsibility from the Inside Out - especially as we continue to embrace our mission of “Responsible Mobility for all.” Here’s how our employees embrace our “Proud to be Responsible” pledge.

Educate your customers on how Loan Protection can help protect their loan, their credit rating and their family lifestyle against a sudden life event.

We are excited to announce the launch of a new on-demand "Improving CSI: Communication Skills" dealer training course. This highly anticipated course is designed to help dealerships build customer loyalty by discovering and revisiting the latest communication techniques.