Blog Archives - LGM Financial Services Inc.

Introducing LGM Academy: LGM’s new dealer training brand

By:ggignacPosted: Oct 1st, 2021In: Blog, Training

We are excited to introduce you to LGM Academy, LGM’s newly rebranded online dealer training offer. Along with this rebranding, we have also partnered with Big Think+ to offer even more exclusive training content for[...]

Introducing LGM’s newly rebranded Customer Experience Team

By:amacdonaldPosted: Sep 27th, 2021In: Blog, Customer, Press Releases

As of October 1st, LGM’s Service team will now be referred to as the Customer Experience team. This rebranding aligns with a new vision for Service as they evolve to address the priorities of the[...]

LGM partners with Big Think+ to help dealers drive results with innovative training

By:ggignacPosted: Sep 27th, 2021In: Blog, Press Releases, Training

LGM announces that they have partnered with Big Think+, the world’s largest archive of video lessons that teach essential 21st century skills from the world’s top minds, to enhance their suite of training for[...]

LGM improves claims payment service through 24/7 online support service for dealers

By:ggignacPosted: Sep 21st, 2021In: Blog, Customer, Hub Service

As of October 4, 2021, LGM will be transitioning to online-only settlement support service in an effort to drive efficiency, increase self-serve opportunities, and exceed dealer expectations.

LGM enhances claims experience through innovative AI integrations

By:ggignacPosted: Aug 17th, 2021In: Blog, Customer, Digital, Industry News, Press Releases

LGM Financial Services Inc. (LGM), one of Canada’s leading Finance and Insurance (F&I) providers, announces how their active role in using artificial intelligence (AI) and rules-based solutions has enabled an enhanced claims experience for their[...]

Learn How to Make a Difference: Responsible Mobility Online Course

By:ggignacPosted: Jul 7th, 2021In: Blog, Training

We have some exciting news...our Responsible Mobility online training course is now available! This course is offered to ALL dealership employees in both English and French.

LGM goes paperless: Electronic Dealer Agreements now mandatory

By:ggignacPosted: Jun 30th, 2021In: Blog, Digital, Social Responsibility

We are excited to announce that LGM is going paperless with our mandatory Electronic Dealer Agreements now available to all dealership partners! This exciting advancement marks another way that LGM is working to further the[...]

Learn to Read Body Language Like a Poker Pro: Short Video Lesson Available

By:ggignacPosted: Jun 16th, 2021In: Blog, Training

We are excited to announce that a new video lesson, “Read Body Language Like a Poker Pro” by international poker champion Liv Boeree, is now available for all our dealership partner employees.

LGM launches Recommendation Engine to enhance consumer experience

By:atraceyPosted: Jun 2nd, 2021In: Blog, Digital, Industry News, Press Releases

LGM Financial Services Inc. (LGM), one of Canada’s leading Finance and Insurance (F&I) providers, today announced the launch of their new Recommendation Engine. An industry first, Recommendation Engine is a digital self-service tool enabling consumers[...]

Introducing Live Chat: A new time-saving feature for enhanced service

By:ggignacPosted: May 10th, 2021In: Blog, Customer

We are excited to announce the launch of our new bilingual Live Chat and Chatbot feature that work seamlessly with our Dealership Knowledge Base launched earlier this year.