Creating alignment and teams that thrive.
Performance enhancement.
A holistic approach for optimal outcomes
Developed leveraging decades of experience, our Performance Enhancement process helps align goals, teams, and dealer processes to optimize F&I for dealers.
Expertly developed learning and coaching support will build confident, engaged sales professionals who deliver exceptional, consistent consumer experiences. Meanwhile, our proprietary tools preemptively identify opportunities and mitigate obstacles.
Learn & develop
We offer a variety of modern learning opportunities to maximize knowledge, retention, and engagement.
On-demand learning
Our 24/7 LMS learning platform, LGM Academy, features highly specialized interactive content to efficiently and effectively support the growth and development of sales professionals through a variety of foundational and advanced courses.
F&I certification
Ensure a consistent experience and baseline knowledge in your team. Help sales professionals gain a competitive advantage by demonstrating and recognizing their commitment and expertise. Developed by expert F&I Trainers, the certification program includes a series of coursework and exams aimed at building expert-level product and automotive customer experience knowledge.
Interactive programs
Leverage a selection of curated content to meet specific learning outcomes, and pair them with guided peer-to-peer sessions. Armed with newfound knowledge, peer groups meet to generate new ideas, work through obstacles, and discuss ways to best utilize available resources. These hands-on learning experiences provide invaluable knowledge to help improve business outcomes, and elevate consumer experience over the long-term.
Align & support
We create alignment with sales teams on business goals and strategies through our proprietary data-driven Market Planning tool and provide one-on-one coaching support.
Measure & analyze
We monitor leading indicators to measure fluctuations in performance and effectiveness by product, analyzing findings and developing a plan to enhance sales activities.
Unlock the power of Distinction
Distinction is a specialty Performance Enhancement Program designed for high-performing dealers looking to unlock even greater potential, and dealer groups aspiring to level-up under performing dealerships or create scalability across multiple brands.
The program codifies the best practices of top performing LGM dealers nationwide, and packages them into a data-driven, customer-centric series of tools, technologies, processes, people practices and metrics that can be applied and measured.
