Leveraging Digital Communications in the Dealership
Posted: Feb 22nd, 2018In: Blog, Digital, TrainingAs consumers are bringing more knowledge into the dealership, it’s imperative dealers are leveraging digital communication tools to bring harmony back to the car-buying process.
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LGM and Genesis Motors Canada team up to launch protection product suite
Posted: Feb 8th, 2018In: Blog, Digital, Industry NewsLGM Financial Services and Genesis Motors Canada have announced a new suite of branded finance and insurance (F&I) protection products.
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5 memorable moments of 2017 TalkAUTO Canada
Posted: Nov 20th, 2017In: Blog, Customer, DigitalThe sixth annual TalkAUTO Canada conference on November 8 attracted hundreds of automotive enthusiasts from across Canada. Read all about the top highlights of the event.
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How dealers can embrace the empowered F&I consumer
Posted: Nov 1st, 2017In: Blog, DigitalIn today's world, dealers have to communicate using their customers' preferred medium, and proactively reach out through avenues such as third-party customer review sites.
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Finding the right real estate for F&I on OEM websites
Posted: Oct 23rd, 2017In: Blog, DigitalHow do you present F&I products earlier in the consumer car buying journey? Brad Dickerson, Manager, OEM Relationships, explores the optimal placement of this information online.
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Dealing with digital natives
Posted: Jul 11th, 2017In: Blog, Customer, DigitalAnthony Okuchi, Senior Manager, Product Strategy was interviewed by AutoJournal about how dealers and F&I managers are required to deliver through online methods with this generation of digital consumers, transforming the traditional sales process.[...]
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Man vs. machine
Posted: Jun 28th, 2017In: Blog, DigitalPaul Roberts, LGM's Senior Manager of Integrations, was interviewed by AutoJournal magazine about the increasing popularity of online transactions and the impact on the Financial Services Manager.
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Introducing the new LGM.ca
Posted: Apr 27th, 2017In: Blog, DigitalCheck out this video and take a tour of our revamped corporate website. You'll discover everything from our products and services, to our training course catalogue, and our F&I Industry Insights blog.
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The sales process: Rethink everything
Posted: Apr 19th, 2017In: Blog, Digital, Industry NewsThese times of technological advancement and industry disruption call for a rethinking of even the most proven selling techniques.
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Human touch in an automated era
Posted: Mar 23rd, 2017In: Blog, Digital, Industry NewsAs we confront the move towards automated delivery of products and services, the human element of customer service is bound to change, but not disappear.
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