How dealers can embrace the empowered F&I consumer
Posted: Nov 1st, 2017In: Blog, DigitalIn today's world, dealers have to communicate using their customers' preferred medium, and proactively reach out through avenues such as third-party customer review sites.
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Finding the right real estate for F&I on OEM websites
Posted: Oct 23rd, 2017In: Blog, DigitalHow do you present F&I products earlier in the consumer car buying journey? Brad Dickerson, Manager, OEM Relationships, explores the optimal placement of this information online.
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Dealing with digital natives
Posted: Jul 11th, 2017In: Blog, Customer, DigitalAnthony Okuchi, Senior Manager, Product Strategy was interviewed by AutoJournal about how dealers and F&I managers are required to deliver through online methods with this generation of digital consumers, transforming the traditional sales process.[...]
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Man vs. machine
Posted: Jun 28th, 2017In: Blog, DigitalPaul Roberts, LGM's Senior Manager of Integrations, was interviewed by AutoJournal magazine about the increasing popularity of online transactions and the impact on the Financial Services Manager.
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Introducing the new LGM.ca
Posted: Apr 27th, 2017In: Blog, DigitalCheck out this video and take a tour of our revamped corporate website. You'll discover everything from our products and services, to our training course catalogue, and our F&I Industry Insights blog.
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The sales process: Rethink everything
Posted: Apr 19th, 2017In: Blog, Digital, Industry NewsThese times of technological advancement and industry disruption call for a rethinking of even the most proven selling techniques.
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Human touch in an automated era
Posted: Mar 23rd, 2017In: Blog, Digital, Industry NewsAs we confront the move towards automated delivery of products and services, the human element of customer service is bound to change, but not disappear.
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Consumers want out of the box
Posted: Mar 8th, 2017In: Blog, Digital, Industry NewsIn an interview with Canadian auto dealer, LGM’s Jeff Fallowfield discusses how F&I product design must adapt to fit a changing consumer.
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LGM’s HUB built for the future
Posted: Jan 27th, 2017In: Blog, Digital, Industry NewsIn an interview with Canadian AutoWorld, LGM's Drew Collier and Jeff Fallowfield discuss the importance of technological innovation in the auto industry.
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À quoi ressemblera le directeur commercial dans 10 ans
Posted: Dec 6th, 2016In: Blog, Digital, Industry NewsSorry, this article is only available in French. Que sera le rôle de votre directeur commercial en 2025? La fonction existera-t-elle même encore 10 ans plus tard, en 2035, avec cette montée des technologies numériques[...]
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