Understanding the consumer journey from online to offline
Posted: Nov 16th, 2018In: Blog, Customer, Digital, Industry NewsThe online marketplace and the shift in consumer behaviour have changed the competitive landscape. Cherry Morgan, LGM's Digital Product Manager, discusses the importance of understanding your customer's journey from the web to your dealership.[...]
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LGM Financial Services’ Jeff Fallowfield talks about the disruptions transforming the F&I market
Posted: Nov 13th, 2018In: Blog, Digital, Industry News, UncategorizedLGM's Jeff Fallowfield, President, Corporate Development, discusses some big trends in the Canadian F&I market with Canadian AutoWorld.
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Adapting to the modern consumer in the digital space
Posted: Nov 2nd, 2018In: Blog, Customer, DigitalDon’t miss F&I panelist speaker, Brad Dickerson, during the TalkAUTO 2018 Canada Conference in Toronto on Wednesday, November 7 as he discusses the disruptive trends in the F&I space.
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LGM and Dealertrack Canada announce successful platform integration
Posted: Oct 31st, 2018In: Blog, Digital, Industry News, Press ReleasesLGM and Dealertrack Canada are pleased to announce the successful integration between Dealertrack’s credit application portal and the LGM HUB.
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Leveraging Digital Communications in the Dealership
Posted: Feb 22nd, 2018In: Blog, Digital, TrainingAs consumers are bringing more knowledge into the dealership, it’s imperative dealers are leveraging digital communication tools to bring harmony back to the car-buying process.
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LGM and Genesis Motors Canada team up to launch protection product suite
Posted: Feb 8th, 2018In: Blog, Digital, Industry NewsLGM Financial Services and Genesis Motors Canada have announced a new suite of branded finance and insurance (F&I) protection products.
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5 memorable moments of 2017 TalkAUTO Canada
Posted: Nov 20th, 2017In: Blog, Customer, DigitalThe sixth annual TalkAUTO Canada conference on November 8 attracted hundreds of automotive enthusiasts from across Canada. Read all about the top highlights of the event.
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How dealers can embrace the empowered F&I consumer
Posted: Nov 1st, 2017In: Blog, DigitalIn today's world, dealers have to communicate using their customers' preferred medium, and proactively reach out through avenues such as third-party customer review sites.
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Finding the right real estate for F&I on OEM websites
Posted: Oct 23rd, 2017In: Blog, DigitalHow do you present F&I products earlier in the consumer car buying journey? Brad Dickerson, Manager, OEM Relationships, explores the optimal placement of this information online.
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Dealing with digital natives
Posted: Jul 11th, 2017In: Blog, Customer, DigitalAnthony Okuchi, Senior Manager, Product Strategy was interviewed by AutoJournal about how dealers and F&I managers are required to deliver through online methods with this generation of digital consumers, transforming the traditional sales process.[...]
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