Introducing LGM’s newly rebranded Customer Experience Team
Posted: Sep 27th, 2021In: Blog, Customer, Press ReleasesAs of October 1st, LGM’s Service team will now be referred to as the Customer Experience team. This rebranding aligns with a new vision for Service as they evolve to address the priorities of the[...]
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LGM improves claims payment service through 24/7 online support service for dealers
Posted: Sep 21st, 2021In: Blog, Customer, Hub ServiceAs of October 4, 2021, LGM will be transitioning to online-only settlement support service in an effort to drive efficiency, increase self-serve opportunities, and exceed dealer expectations.
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Introducing Live Chat: A new time-saving feature for enhanced service
Posted: May 10th, 2021In: Blog, CustomerWe are excited to announce the launch of our new bilingual Live Chat and Chatbot feature that work seamlessly with our Dealership Knowledge Base launched earlier this year.
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