We build warranties the same way our partners build cars

Consumers put trust in branded solutions, especially when faced with one of the biggest purchases of their lives: a car. At LGM, we offer best-in-class, OEM-branded protection products that maximize consumer satisfaction and optimize dealer performance at every step of the ownership experience.

From innovative product design, to administration, strategic marketing and service support, we’ll help drive your sales process from start to finish as Canada’s provider of choice in branded F&I.

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Product Development

Everything we do starts with your brand in mind. We pride ourselves on product innovation, industry expertise and product design that is right for your customer and their lifestyle.

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Underwriting Assistance

We partner with ‘excellent’ or better insurance underwriters to meet any obligation when it comes to a warranty, policy or contract.

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In-House Legal Counsel & Actuarial Analysis

Our talented in-house teams provide oversight on compliance and regulatory requirements, offering valuable actuarial and pricing expertise.

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Marketing & Creative Services

Our in-house marketing, communications and creative services teams work in tandem to create compelling digital and point-of-sale material to complement your go-to-market strategies.

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Sales & Dealer Development

Our dedicated Canada-wide sales team assists dealers in achieving targets, promoting products and retaining loyal customers.

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Software Development & Helpdesk Support

The ‘HUB’, our proprietary point-of-sale software system, supports key dealer business functions and streamlines the delivery of products and services.

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Training & Sales Management

We provide advanced training on Financial Services Office processes and teach your financial services managers the basics: from product knowledge, to how to present, sell and overcome objections.

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Claims Admin & Dealer Support

We offer bilingual customer service for dealers and consumers via industry-leading call centres with agents who strive to optimize service excellence with every conversation.

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Products

LGM provides top-tier automotive finance and insurance products that can be customized into a comprehensive, full-suite solution, or offered separately to best complement your current lineup. Our products are designed to deliver an exceptional vehicle ownership experience, right from the point of purchase, all the way to service work done years down the road.

Mechanical Breakdown Protection

Protects customers from costly repairs after their original manufacturer’s warranty expires. Features OEM-branded and authorized parts with service from certified technicians. Benefits include roadside assistance, car rental allowance, and a claims-free reward.

Appearance Protection

Maintains the showroom feel of a vehicle by protecting against everyday road hazards. From dent repair to windshield damage, customers will keep coming back to your dealership so their vehicle looks good as new.

Loan Protection

Provides coverage in the event of death, critical illness, loss of employment and disability. When life takes an unexpected turn and your customer is faced with an unstable financial situation, they won’t lose their vehicle on top of everything else.

Vehicle Loss Privilege Program

Provides customer assistance and helps recoup the costs associated with accelerated depreciation in the event of a total vehicle loss, partial loss, or theft. Designed as a loyalty program for dealers with an in-store loyalty credit.

Lease Excess Wear Waiver

Eliminates potential end-of-lease expenses that go beyond normal wear when a customer returns their vehicle. When faced with significant costs related to a lost key fob, broken parts, vehicle damage or worn tires, this product helps mitigate costs at the end of their lease agreement.

Anti-Theft Protection

In the event of car theft, covers some of the shortfall between the claim settled by the customer’s insurance company and the out-of-pocket expenses a customer may absorb (e.g. deductible, rental car and taxes). Also offers optional dealership inventory protection.

PrePaid Maintenance

Locks in future maintenance costs at today’s rates. Ensures the customer returns to your dealership for OEM-branded and authorized parts with service from certified technicians. Offers additional savings for all scheduled maintenance, including select wear items.

Certified Pre-Owned (CPO)

Caters to the used vehicle customer and includes a rigorous multi-point inspection and reconditioning process. Provides peace of mind to your customer, stronger resale value of the vehicle and enhanced customer retention for your dealership.

Our Partners

We are the company we keep. We work with distinguished automotive OEM brands in Canada and are proud to partner with more than 1,800 dealers.