Video interview: LGM’s Jake Stacey discusses changing customer experience in F&I

December 12, 2023
In the News

As originally published in Canadian Auto Dealer on December 8, 2023.

Canadian auto dealer senior editor Todd Phillips interviews Jake Stacey, EVP Sales & Training at LGM Financial Services, about the changing expectations for a better customer experience in the F&I office. Stacey works with dealerships to help improve their F&I training to ensure their experience measures up to what is expected in other industries.

Watch the full video interview here.