A PERSONALIZED DEALER DEVELOPMENT EXPERIENCE

The performance of your Financial Services Department impacts dealership profitability and plays an integral role in customer satisfaction.

LGM specializes in first-class dealer development, providing the training and tools you need to ensure your Financial Services Office delivers value to your customers and your dealership’s bottom line.

Dealer Testimonials

Benoit Boudreau
“At VW Moncton and Audi Moncton one of our challenges was to increase our business office revenue. Since LGM became a provider of F&I products for our brand they greatly contribute to our business office growth in the last 2 years. The branded product offers is a great selling tool with our customers and our area rep is doing a great job in coaching and supporting our business managers whenever they need help or training”
Benoit Boudreau

General Manager, VW Moncton/ Audi Moncton

Melanie Fullerton
"Our LGM DDM has brought a personal touch to my relationship with LGM. Living in Northern Ontario has prevented regular visits from a rep in the past. Since our LGM DDM has taken over this district I feel much better equipped to maximize my selling potential...[he] is very knowledgeable and helpful with whatever questions I have."
Melanie Fullerton

Financial Services Manager, Northside Volkswagen

Branded Products

Tier one warranty, finance and insurance products

We offer the most comprehensive suite of nationally compliant F&I products for OEMs in Canada. Designed to drive the customer back to your dealership, our OEM-branded solutions encourage customer retention and satisfaction, generate incremental parts and service revenue, and contribute to greater brand awareness and reputation.

Learn more about our protection products
Claims & Dealer support

claims & Dealer support

Canada-wide, bilingual customer service

Your customers are a top priority, which is why they deserve the best in service 100% of the time. We recognize that time is valuable and our claims process is fast, accurate and efficient.

Our knowledgeable customer service agents come highly trained, with years of automotive experience as former technicians, service advisors, and parts consultants. Together, they provide timely solutions, no matter how complex the claim or dealer issue. With industry-leading call centre standards, our team responds in 60 seconds or less, more than 90% of the time.

We’re open Monday to Friday 7:30 am to 7:30 pm EST, and Saturday 9:00 am to 6:00 pm EST.

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LEARN MORE ABOUT OUR INCENTIVE PROGRAMS

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LGM TRAINING

Our exclusive LGM Training programs offer new ideas and expert techniques on how to present finance and insurance products to your customers.
We can help you innovate your approach to selling F&I products, increase product penetration, and ultimately, improve customer satisfaction and retention.

Explore upcoming courses in your area

POINT-OF-SALE SOFTWARE: THE HUB

Elevate dealership productivity and profitability with the HUB – a contemporary point-of-sale tool that brings a simplified selling experience to your Financial Services Office.

INDUSTRY INSIGHTS

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