LGM launches comprehensive dealer consultation program
Posted: May 23rd, 2019In: Blog, Customer, Digital, Industry NewsLGM Financial Services has announced the launch of Distinction, a dealer performance consulting strategy designed to optimize dealers’ overall business performance and enhance the consumer experience.
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Talking Transparency
Posted: Nov 27th, 2018In: Blog, Customer, Digital, Industry NewsJeff Schulz, LGM's EVP, Marketing, chatted with Canadian AutoJournal on how both financial services managers and consumers stand to benefit from F&I online.
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Understanding the consumer journey from online to offline
Posted: Nov 16th, 2018In: Blog, Customer, Digital, Industry NewsThe online marketplace and the shift in consumer behaviour have changed the competitive landscape. Cherry Morgan, LGM's Digital Product Manager, discusses the importance of understanding your customer's journey from the web to your dealership.[...]
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Adapting to the modern consumer in the digital space
Posted: Nov 2nd, 2018In: Blog, Customer, DigitalDon’t miss F&I panelist speaker, Brad Dickerson, during the TalkAUTO 2018 Canada Conference in Toronto on Wednesday, November 7 as he discusses the disruptive trends in the F&I space.
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Meet LGM’s new Dealer Service Performance team
Posted: Jan 29th, 2018In: Blog, Customer, Industry News, PeopleLGM has launched a new team that will be out in the field ensuring service representatives have a top-notch experience with our latest advancements.
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The power of emotion
Posted: Jan 4th, 2018In: Blog, Customer, People & CultureLGM's Learning and Development Specialist discusses why emotional intelligence is a vital component of customer service in your dealership.
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Car buying 101
Posted: Nov 29th, 2017In: Blog, CustomerRobert Sévigny, LGM's VP of National Sales, was interviewed for the October issue of AutoJournal on how to best cater to the educated customer.
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5 memorable moments of 2017 TalkAUTO Canada
Posted: Nov 20th, 2017In: Blog, Customer, DigitalThe sixth annual TalkAUTO Canada conference on November 8 attracted hundreds of automotive enthusiasts from across Canada. Read all about the top highlights of the event.
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Cause for concern
Posted: Aug 2nd, 2017In: Blog, CustomerAnthony Okuchi, Senior Manager, Product Strategy was interviewed by AutoJournal about how carrying too much debt can have a negative impact on both consumers and dealers.
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The changing role of the Business Manager
Posted: Jul 25th, 2017In: Blog, CustomerPaul Roberts, Senior Manager, Integrations was interviewed by AutoJournal about how collaboration is the game changer in our industry as consumer attitudes change.
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