3 must-know trends on how car buyers shop
Posted: Dec 2nd, 2019In: Blog, Customer, Digital, Industry NewsWe cover the must-know trends on how car buyers’ shop – from digital and physical channels to demographic preferences. Plus tips and strategies on how you can up your game.
Read More about 3 must-know trends on how car buyers shop
Replacement Insurance completes full suite of SecureDrive protection products in Québec
Posted: Aug 20th, 2019In: Blog, Customer, Digital, Industry NewsLGM Financial Services is excited to announce that Replacement Insurance is now available in Québec under the SecureDrive brand.
Read More about Replacement Insurance completes full suite of SecureDrive protection products in Québec
LGM launches comprehensive dealer consultation program
Posted: May 23rd, 2019In: Blog, Customer, Digital, Industry NewsLGM Financial Services has announced the launch of Distinction, a dealer performance consulting strategy designed to optimize dealers’ overall business performance and enhance the consumer experience.
Read More about LGM launches comprehensive dealer consultation program
Talking Transparency
Posted: Nov 27th, 2018In: Blog, Customer, Digital, Industry NewsJeff Schulz, LGM's EVP, Marketing, chatted with Canadian AutoJournal on how both financial services managers and consumers stand to benefit from F&I online.
Read More about Talking Transparency
Understanding the consumer journey from online to offline
Posted: Nov 16th, 2018In: Blog, Customer, Digital, Industry NewsThe online marketplace and the shift in consumer behaviour have changed the competitive landscape. Cherry Morgan, LGM's Digital Product Manager, discusses the importance of understanding your customer's journey from the web to your dealership.[...]
Read More about Understanding the consumer journey from online to offline
Adapting to the modern consumer in the digital space
Posted: Nov 2nd, 2018In: Blog, Customer, DigitalDon’t miss F&I panelist speaker, Brad Dickerson, during the TalkAUTO 2018 Canada Conference in Toronto on Wednesday, November 7 as he discusses the disruptive trends in the F&I space.
Read More about Adapting to the modern consumer in the digital space
Meet LGM’s new Dealer Service Performance team
Posted: Jan 29th, 2018In: Blog, Customer, Industry News, PeopleLGM has launched a new team that will be out in the field ensuring service representatives have a top-notch experience with our latest advancements.
Read More about Meet LGM’s new Dealer Service Performance team
The power of emotion
Posted: Jan 4th, 2018In: Blog, Customer, People & CultureLGM's Learning and Development Specialist discusses why emotional intelligence is a vital component of customer service in your dealership.
Read More about The power of emotion
Car buying 101
Posted: Nov 29th, 2017In: Blog, CustomerRobert Sévigny, LGM's VP of National Sales, was interviewed for the October issue of AutoJournal on how to best cater to the educated customer.
Read More about Car buying 101
5 memorable moments of 2017 TalkAUTO Canada
Posted: Nov 20th, 2017In: Blog, Customer, DigitalThe sixth annual TalkAUTO Canada conference on November 8 attracted hundreds of automotive enthusiasts from across Canada. Read all about the top highlights of the event.
Read More about 5 memorable moments of 2017 TalkAUTO Canada