REVOLUTIONIZING THE CONSUMER OWNERSHIP EXPERIENCE
OUR STORY
It was 1998 when automotive enthusiast Adam Hill recognized an opportunity he couldn’t ignore. Believing in a need for consumer advocacy and transparency in the automotive warranty market, he saw an opening for a finance and insurance company that offered innovative products, great service and fair pricing for the consumer.
Loyal OEM customers needed quality protection products and wanted them from a brand name they could trust. Adam forged ahead by aligning with global auto manufacturers and introduced Canada’s first suite of OEM-branded F&I products, bringing LGM Financial Services to life.
Nearly two decades later, LGM has cemented its position as a leader in Canada’s automotive industry. With double-digit growth year over year, our success is proof that you can grow a business built on values, innovation and service. We’re proud of our history but even more excited about the future; with so many technologies disrupting our industry today, we anticipate and build on trends through the lens of the consumer so that our products and services don’t just keep up—they break new ground.
Responsible mobility for all.
We revolutionize the consumer automotive experience through technology, transparency and sustainability.
Our Values
INTEGRITY
Our actions and commitments
demonstrate responsibility and accountability.
GIVING BACK
We care about our communities for the betterment of our world.
RESPECT
We value your time, diversity, candor and perspective.
INNOVATION
It’s in all of us to continuously learn, explore and create.
SERVICE EXCELLENCE
We are passionate about exceptional service experiences.
Meet our leadership team
Adam Hill
Founder & Executive Chair
Drew Collier
President & CEO
Jake Stacey
EVP - Sales and Training
Scott Rutherford
EVP - Technology
Gad Campbell
EVP - Service
Charles Hotel
EVP Legal & People
Gaylyn Lawton
EVP - Finance
Jeff Schulz
EVP - Marketing
Bill Brassington
VP - Sales West
Marc-André Lefebvre
VP - Sales Québec
Diana Ricketts
EVP - Strategic Partnerships
Social Purpose
In 2019, we looked critically at the automotive industry and the disruptive trends that could change it. We recognized their unique position to play a leadership role in the transformation towards a more sustainable, consumer-centric future. While LGM was already focused on operating responsibly, we wanted to formalize our efforts by developing a social purpose statement: To Accelerate Responsibility for All.
Responsible Mobility represents LGM’s desire to ‘do what is right’ for consumers, partners and communities. Our goal is to be a catalyst in the movement toward fair and transparent practices, greener, more accessible mobility, and a more sustainable future for people and the planet.
KUDOS
LGM has been named one of Canada’s PROFIT 500 fastest-growing companies for several consecutive years (and counting) – and we aren’t slowing down.
We also happen to be recognized as a Best Employer by Aon Hewitt, an achievement we proudly attribute to our highly engaged people and culture.
LGM has been recognized as a best-in-class Canadian owned and managed company with the Canada’s Best Managed Companies designation, made possible by the talent and efforts of our entire organization.
LGM is dedicated to providing exceptional service to our dealer partners.
We regularly put our products and services to the test by partnering with J.D. Power, a trusted industry source for assessing brand performance.
PRESS RELEASES
Browse some recent LGM headlines or visit the Press Releases for a full list of our press releases and published articles.
MEDIA INQUIRIES
LGM and Hyundai Canada partner to enhance the consumer F&I buying journey with innovative self-serve platform
LGM announces that they have integrated real-time pricing for F&I products with the new Hyundai Canada self-serve tool, Hyundai Build and Price, to enhance the consumer buying experience.
Read More about LGM and Hyundai Canada partner to enhance the consumer F&I buying journey with innovative self-serve platform
Introducing LGM’s newly rebranded Customer Experience Team
As of October 1st, LGM’s Service team will now be referred to as the Customer Experience team. This rebranding aligns with a new vision for Service as they evolve to address the priorities of the organization and adopt a more consumer-centric approach while continuing to exceed dealer expectations.
Read More about Introducing LGM’s newly rebranded Customer Experience Team
LGM partners with Big Think+ to help dealers drive results with innovative training
LGM announces that they have partnered with Big Think+, the world’s largest archive of video lessons that teach essential 21st century skills from the world’s top minds, to enhance their suite of training for dealers.
Read More about LGM partners with Big Think+ to help dealers drive results with innovative training
LGM, Big Think+ partner to open up expansive video learning opportunities for dealers
AutoSphere (September 30, 2021) – LGM Financial Services announces that they have partnered with Big Think+ to enhance their suite of training for dealers.
Read More about LGM, Big Think+ partner to open up expansive video learning opportunities for dealers
LGM Partners With Big Think+
AutoSphere (September 30, 2021) – LGM Financial Services announces that they have partnered with Big Think+ to enhance their suite of training for dealers.
Read More about LGM Partners With Big Think+
LGM sees better claims experience thanks to AI integration
Canadian Auto Dealer (August 20, 2021) – F&I provider LGM Financial Services found that their active use of artificial intelligence (AI) and rules-based solutions led to a better claims experience for their dealer customers.
Read More about LGM sees better claims experience thanks to AI integration