The Automotive Infotainment System: Help Customers Understand & Protect their Car with an Extended Warranty
Posted: Sep 14th, 2022In: BlogA crucial technological component in a modern vehicle is the In-Vehicle Infotainment system (IVI), which adds up to about 50% of the vehicle's overall cost by 2030. Learn in this infographic which components are controlled by[...]
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Maintaining a Steady Supply
Posted: Sep 8th, 2022In: In the NewsAutoSphere (September 2022) – Today, used vehicles remain a hot commodity. Dealers are looking to get their hands on all the inventory they can, and in some cases three- and four-year-old used vehicles are still[...]
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LGM’s Live Chat delivers improvements to claims process and customer service following initial launch
Posted: Apr 18th, 2022In: Blog, CustomerLearn how the Live Chat feature has improved LGM's claims and customer service experience and how to access it from HUB.
Read More about LGM’s Live Chat delivers improvements to claims process and customer service following initial launchLGM Post Event Review: Optimizing F&I in the Age of Factory Orders
Posted: Apr 8th, 2022In: In the NewsAutoSphere (March 2022) – LGM Webinar discussed critical factors needed to succeed in the current new vehicle sales environment.
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LGM’s Jake Stacey Looks to Open Doors to More Women in Auto Finance
Posted: Apr 7th, 2022In: In the NewsCanadian AutoWorld (March 2022) – For decades now the automotive and financing landscape tended to be one of those redoubtable male enclaves. If you walk into any dealership, you are greeted and taken care of[...]
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LGM launches Live Chat for claims to better support our dealer partners!
Posted: Jan 20th, 2022In: Blog, TrainingLGM is proud to announce that in our pursuit to enhance the claims experience for our dealer partners, we are now offering real-time claims support via our Live Chat feature!
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Introducing LGM Academy: LGM’s new dealer training brand
Posted: Oct 1st, 2021In: Blog, TrainingWe are excited to introduce you to LGM Academy, LGM’s newly rebranded online dealer training offer. Along with this rebranding, we have also partnered with Big Think+ to offer even more exclusive training content for[...]
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Introducing LGM’s newly rebranded Customer Experience Team
Posted: Sep 27th, 2021In: Blog, Customer, Press ReleasesAs of October 1st, LGM’s Service team will now be referred to as the Customer Experience team. This rebranding aligns with a new vision for Service as they evolve to address the priorities of the[...]
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LGM improves claims payment service through 24/7 online support service for dealers
Posted: Sep 21st, 2021In: Blog, Customer, Hub ServiceAs of October 4, 2021, LGM will be transitioning to online-only settlement support service in an effort to drive efficiency, increase self-serve opportunities, and exceed dealer expectations.
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LGM enhances claims experience through innovative AI integrations
Posted: Aug 17th, 2021In: Blog, Customer, Digital, Industry News, Press ReleasesLGM Financial Services Inc. (LGM), one of Canada’s leading Finance and Insurance (F&I) providers, announces how their active role in using artificial intelligence (AI) and rules-based solutions has enabled an enhanced claims experience for their[...]
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