LGM’s Live Chat delivers improvements to claims process and customer service following initial launch
Posted: Apr 18th, 2022In: Blog, CustomerLearn how the Live Chat feature has improved LGM's claims and customer service experience and how to access it from HUB.
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LGM launches Live Chat for claims to better support our dealer partners!
Posted: Jan 20th, 2022In: Blog, TrainingLGM is proud to announce that in our pursuit to enhance the claims experience for our dealer partners, we are now offering real-time claims support via our Live Chat feature!
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LGM improves claims payment service through 24/7 online support service for dealers
Posted: Sep 21st, 2021In: Blog, Customer, Hub ServiceAs of October 4, 2021, LGM will be transitioning to online-only settlement support service in an effort to drive efficiency, increase self-serve opportunities, and exceed dealer expectations.
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LGM enhances claims experience through innovative AI integrations
Posted: Aug 17th, 2021In: Blog, Customer, Digital, Industry News, Press ReleasesLGM Financial Services Inc. (LGM), one of Canada’s leading Finance and Insurance (F&I) providers, announces how their active role in using artificial intelligence (AI) and rules-based solutions has enabled an enhanced claims experience for their[...]
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LGM PROVIDES INNOVATIVE DIGITAL SOLUTIONS AND SERVICES TO SUPPORT DEALERSHIPS
Posted: Jun 8th, 2020In: Blog, Digital, Industry News, Press ReleasesAs the auto industry learns to navigate in a present and post COVID-19 world, LGM Financial Services Inc. (LGM), a leader in the F&I industry, announces new ways to further support dealerships digitally. On top[...]
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ELEVATE YOUR PERFORMANCE WITH LGM’S SELF-SERVE CLAIMS CAPABILITIES
Posted: Apr 16th, 2020In: Blog, DigitalStreamlining your dealership’s claims process has always been a priority for us. Read here to learn about LGM's self-serve claims and automation experience we've created to meet your evolving needs.
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What to expect from your claims adjuster
Posted: Jun 19th, 2017In: Blog, People & CultureAs businesses continue to embrace automated processes, how will the relationship change between the claims adjuster and the client, if at all?
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How to help your claims adjuster
Posted: Feb 15th, 2017In: Blog, People & CultureWant an insider’s look at what your claims adjuster is doing? Wonder how you can speed up your call? Learn how you can streamline your claims experience.
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Getting to know your claims adjuster
Posted: Feb 1st, 2017In: Blog, People & Culture1Calling customer support doesn’t have to be painful. LGM co-op student Derek Chu shares his experience with LGM’s “Voice of the Customer” training.
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Posted: May 6th, 2016In: Blog, People & CultureLGM expands hours of operation to offer Dealer Support and Claims services, now also open on Saturdays.
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