LGM’s unique on-camera approach to training allows business managers to see themselves as they interact with customers. Expensive mistakes are sometimes made in the business office, especially when the business manager isn’t as capable as he could be, or as personable as he might think he is. That’s why companies like LGM offer hands on training in order to sharpen the skills of the men and women on the front lines, in the business office. David Wilke, LGM’s Manager of National Training, is interviewed.