How dealers can embrace the empowered F&I consumer
Posted: Nov 1st, 2017In: Blog, DigitalIn today's world, dealers have to communicate using their customers' preferred medium, and proactively reach out through avenues such as third-party customer review sites.
Read More about How dealers can embrace the empowered F&I consumerFinding the right real estate for F&I on OEM websites
Posted: Oct 23rd, 2017In: Blog, DigitalHow do you present F&I products earlier in the consumer car buying journey? Brad Dickerson, Manager, OEM Relationships, explores the optimal placement of this information online.
Read More about Finding the right real estate for F&I on OEM websitesDealing with digital natives
Posted: Jul 11th, 2017In: Blog, Customer, DigitalAnthony Okuchi, Senior Manager, Product Strategy was interviewed by AutoJournal about how dealers and F&I managers are required to deliver through online methods with this generation of digital consumers, transforming the traditional sales process.[...]
Read More about Dealing with digital nativesMan vs. machine
Posted: Jun 28th, 2017In: Blog, DigitalPaul Roberts, LGM's Senior Manager of Integrations, was interviewed by AutoJournal magazine about the increasing popularity of online transactions and the impact on the Financial Services Manager.
Read More about Man vs. machineIntroducing the new LGM.ca
Posted: Apr 27th, 2017In: Blog, DigitalCheck out this video and take a tour of our revamped corporate website. You'll discover everything from our products and services, to our training course catalogue, and our F&I Industry Insights blog.
Read More about Introducing the new LGM.caThe sales process: Rethink everything
Posted: Apr 19th, 2017In: Blog, Digital, Industry NewsThese times of technological advancement and industry disruption call for a rethinking of even the most proven selling techniques.
Read More about The sales process: Rethink everythingHuman touch in an automated era
Posted: Mar 23rd, 2017In: Blog, Digital, Industry NewsAs we confront the move towards automated delivery of products and services, the human element of customer service is bound to change, but not disappear.
Read More about Human touch in an automated eraConsumers want out of the box
Posted: Mar 8th, 2017In: Blog, Digital, Industry NewsIn an interview with Canadian auto dealer, LGM’s Jeff Fallowfield discusses how F&I product design must adapt to fit a changing consumer.
Read More about Consumers want out of the boxLGM’s HUB built for the future
Posted: Jan 27th, 2017In: Blog, Digital, Industry NewsIn an interview with Canadian AutoWorld, LGM's Drew Collier and Jeff Fallowfield discuss the importance of technological innovation in the auto industry.
Read More about LGM’s HUB built for the futureÀ quoi ressemblera le directeur commercial dans 10 ans
Posted: Dec 6th, 2016In: Blog, Digital, Industry NewsSorry, this article is only available in French. Que sera le rôle de votre directeur commercial en 2025? La fonction existera-t-elle même encore 10 ans plus tard, en 2035, avec cette montée des technologies numériques[...]
Read More about À quoi ressemblera le directeur commercial dans 10 ans