Lessons from Mickey Mouse
Posted: Aug 14th, 2017In: Blog, People & CultureStella Cooper, Learning and Development Specialist, discusses the secret to attracting and holding on to an all-star staff.
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Cause for concern
Posted: Aug 2nd, 2017In: Blog, CustomerAnthony Okuchi, Senior Manager, Product Strategy was interviewed by AutoJournal about how carrying too much debt can have a negative impact on both consumers and dealers.
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The changing role of the Business Manager
Posted: Jul 25th, 2017In: Blog, CustomerPaul Roberts, Senior Manager, Integrations was interviewed by AutoJournal about how collaboration is the game changer in our industry as consumer attitudes change.
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Put ’em at ease
Posted: Jul 18th, 2017In: Blog, CustomerNathalie Abdallah, Manager, Retail Training wrote an article in the June 2017 issue of AutoJournal about easy tips and tricks to make your customer feel more comfortable during the F&I process.
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Dealing with digital natives
Posted: Jul 11th, 2017In: Blog, Customer, DigitalAnthony Okuchi, Senior Manager, Product Strategy was interviewed by AutoJournal about how dealers and F&I managers are required to deliver through online methods with this generation of digital consumers, transforming the traditional sales process.[...]
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Volkswagen and Audi Elite designed to take on the challenges of the new customer
Posted: Jun 23rd, 2015In: Blog, Industry News, Product Knowledge, TrainingHow do you move customers through the Business Office in 20 minutes or less? LGM Training helps fine-tune delivery with an enhanced curriculum and training content.
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