Testimonials

Our products, service and support increases Business Office profitability, but you don’t have to just take our word for it. Below are some testimonials from our valued customers:

“LGM to me, is definitely “A complete package”. With their products, service, support and reliability, they are always available when needed. After several years of being in a Business Manager’s position, I must say that this is the first warranty company that has been so dedicated in every way. Our Representative, Kim Grosse, is by far the best and most attentive Rep that I have personally experienced. She is always accessible when I need help with product knowledge about their suite of fabulous products or even to help train our staff with proper Turn Over procedures. The staff in the office, namely, Chris Featherstone are all exceptional, always with a smile in their voices and so willing to help out in any way. They always make me feel like nothing is too much to ask.

I appreciate having so many ways to protect our customers!!! Thanks LGM”

Leslie Carey, Oakville Volkswagen

“I just wanted to send a little thank you to you and all the team members at LGM…It is always such a pleasure dealing with all of you. Anytime we have an issue with anything, even problems not related to you…David, you are right there with a solution!!! The internet portal is so user friendly, and when I do have questions, your team at customer support are always quick to answer and remedy them!! In the 10 years I have been in the car business I have not seen as proactive a company as yours!! You are genuinely interested in making us as profitable, knowledgeable and content as possible!!

Just wanted you to know this, keep up the good work!!

P.S- thanks for the inspirational chat we had the other day…my glass is now half full again!!”

Sian Hewitt, Gus Revenberg Kia

“LGM’s DRC system is simple and very easy to use. It is very user friendly, and prevents any chance of errors. It allows you to fill in the blank fields quickly and prints professional looking documents whether it is the contract or even a quote. The DRC system is very customer friendly and allows you to work with the customer to select the best option that suits their needs. As a result, this helps to sell more warranties or other products. When month end comes around, it couldn’t be any easier to complete your remittance, just select the product, click remit, and print! My LGM rep has been very helpful in answering any questions, and always makes time for me if needed. Same thing goes for the customer service representatives, they are easy to deal with either by email or by phone, and don’t leave you sitting on hold! It seems like everyone at LGM enjoys their job and are committed to helping both the dealer and customer. ”

James Sellner, Volkswagen Waterloo

“I have dealt with Daniel Haylow and LGM since November of 2010, during which in this time he has provided me with excellent support in the areas of LGM products. This includes website training, warranty and insurance training, and always being available for questions and concerns. Another thing that impresses me about Daniel and the LGM Company is the number of follow up visits to our dealer even if it is just to stop by to say hi, I really respect that. Daniel’s work has been a major factor in our success with protecting customer’s investments and helping the dealerships profit margins. I can confidently recommend Daniel Haylow and LGM as a solid and reliable supplier, and experts in their field. ”

Jason Sather, Macdonald Sales and Leasing

“Our Dealership has been dealing with Lion’s Gate Marketing for 6 years now. We came on board to be able to offer our Volkswagen customers a comprehensive warranty that gave them both value and Peace of Mind. I am a strong believer in believing in what you sell. I also find that it is equally important to believe in the company behind the product. For all the years I have been dealing with LGM I have always had the pleasure to deal with a company that looks for solutions if a problem arises. They are efficient and a pleasure to deal with. They always look out for the best interest of the customer. As we all know someone at sometime has had an unpleasurable experience with a warranty coverage they purchased. It is usually caused by the product being explained to the customer incorrectly or that the company does not stand behind their own product. The brochures are presented a way that they are easy to read and clear on what the customer is purchasing. I find that LGM finds a solution to every problem.

I have always had wonderful representatives to deal with. I have always had supportive, knowledgable people that I can contact at anytime. I believe the products speak for themselves and sell themselves. I feel as though I am giving my customers Peace Of Mind and comfort with every purchase. I love dealing with the company so much we brought on the SecureDrive Warranty for our non Volkswagen products as well as the Audi After Care Mechanical Breakdown Protection for our Audi product line. If you look in my own personal filing cabinet you will see I have the SecureDrive Warranty on my own vehicle. I believe all the products we offer add great value to each and every purchase and protect your asset.”

Sandra Ramsdell, Taylor Volkswagen Audi

“Our Company has been with LGM since 2002. It has been a very successful business association. Their Secure warranty offers excellent coverage to our clients. Our clients are thrilled with the warranty coverage and always re-purchase a warranty if they trade or purchase a new unit. Our warranty department is very pleased with the efficiency and professionalism of LGM’s claims department and how they handle, process and pay claims. LGM maintains the highest of business standards and practices with regards to their products, dealers and retail customers. Their staff is knowledgeable, helpful and a pleasure to deal with.”

Gail Sicard, Sicard RV

“Offering an extended service contract that is an OEM product holds tremendous value and credibility. The customer has the added comfort of knowing the product is a genuine Volkswagen product. When presenting any product to my customers, this one grabs his or her attention due to having that Volkswagen Canada backing. The product itself is easy to present by covering so many items on the vehicle. With only an exclusionary list, the benefits are obvious and the coverage is impressive.”

Trevor Majeski, Northland Volkswagen

“As a Business Manager whose primary goal is to offer our clients valued customer service, it gives me great comfort to provide warranty and products backed by Lions Gate Marketing. Not only do OUR customers see great value in the LGM line up, but as THEIR customer, presenting these products is a simple task. I wish to extend my gratitude to LGM in keeping our clients happy and thus very satisfied.”

Elaine Liberatore, Kia of Newmarket

“LGM is a great partner in profit and is our vendor of choice for all Business Office Products. I am confident offering Mechanical Breakdown Coverage, Credit Insurance and the Anti Theft Protection knowing the territory manager, Kevin Hawe, and his administrative team are working for me. All the products offer the broadest range of coverage allowing the customer to choose what suits their needs best.

Our service department is thrilled with the claims process as well as with the ease of claims being paid. Knowing we don’t have to worry about exclusions and claim denials gives me great confidence in presenting their products.”

Judy Douglas, Courtenay Mazda

“LGM is our vendor of choice for all Business Office Products. They are innovative, responsive, helpful, flexible and progressive. Their rebate and incentive programs are generous and the way they deal with claims and our service department is the best we have ever experienced. Kevin Hawe, our representative has been awesome in both communication and has been a great trainer and mentor to our Business Office staff. Thanks to him and the rest of LGM.”

Barry Sadler, Three Point Motors Victoria