Core Values

At LGM, we are guided by core values which define who we are and how you can expect us to conduct our business. By working towards a common goal, we create a great workplace while supporting our community. A commitment to the following core values helps ensure our company and clients are successful.

	Integrity We are committed to integrity in all that we do. Our actions, communication and commitments will demonstrate that we make our agreements responsibly and with full accountability.
	Respect  We will be respectful of others including their time, values and perspective as if our own.
	Continuous Learning We will use our experiences as opportunities to take corrective action if required and reinvent ourselves so that our future is filled with success.
	Service Excellence We are determined to deliver an exceptional service experience to both internal and external customers.
	Giving Back  We act socially responsible, engage in charitable campaigns and support employee community work for the good of our world.

Our core values are backed by these tangible results:

• In 2011 we raised in excess of $400,000  for worthy charities across Canada. This number is inclusive of each employee donating up to four volunteer days to give back in their community.
• With a commitment to Respect, Integrity and Service Excellence we have been named on Great Place To Work^® Institute Canada’s list of 75 best work places in Canada for the last three years.
• During 2012 our company will undertake the process of becoming accredited with SCP (Service Capability & Performance) standards which will audit and provide guidance on industry best practices for customer service.